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Jayden J
MUNISING, MI | 2018 Chevrolet 1500 SilveradoAugust 10, 2022Good service and quick tooResponse from Fox Marquette Chevrolet
August 11, 2022It is great to hear everything was done quickly and to your satisfaction! If you have any further concerns, please give us a call. We're always happy to help!Thomas F
ESCANANBA, MI | 2020 Chevrolet BlazerAugust 10, 2022The experience was just okay, there were some issues. 1.Needed to explain to advisor that the oil change and tire rotation was included in maintenance package twice, she even asked for payment when completed 2. Multi-point inspection was very incomplete and hard to understand. Does solid green dot or green circle mean it was done. No tire pressure measurements, No brake pad measurements 3 If solid green circle means it was done, the passenger compartment was not checked, it was dirty and needed changing which I took care . 4. Under Visible Leak Inspection I would think you would check the level of the system such as cooling system which was low there was just a little in bottom of expansion tank. This is one of the 7,500 mi inspections detailed in manual. There is a filled box on the inspection sheet which leads me to believe it will be filled if low. The Multi-Point Vehicle Inspection is a great perk. If the sheet is not done correctly or completely then I am left wondering what was checked and not checked. Better to leave incomplete than saying something was checked but actually wasn't. I don't mind waiting a few more minutes for a job done right. Maybe a 4:30 appointment isn't the best timeResponse from Fox Marquette Chevrolet
August 11, 2022Hi there, we regret to hear that you are displeased with your recent experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us so we can work towards a resolution.Deborah H
SKANDIA, MI | 2021 Chevrolet EquinoxAugust 9, 2022Treated greatResponse from Fox Marquette Chevrolet
August 10, 2022Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!Deanna S
M, MI | 2019 Chevrolet TraxAugust 9, 2022People were really nice, and considering the lunch break, it was done really quickly tooResponse from Fox Marquette Chevrolet
August 10, 2022Wow, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!Jack W
GRAND MARAIS, MI | 2018 Chevrolet 3500HD SilveradoAugust 5, 2022Took longer than I thought it wouldResponse from Fox Marquette Chevrolet
August 10, 2022Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.Deborah W
MARQUETTE, MI | 2022 Chevrolet EquinoxAugust 4, 2022Convenient and efficientResponse from Fox Marquette Chevrolet
August 7, 2022Hi, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.Steve S
MARUQETTE, MI | 2019 Chevrolet 1500 SilveradoAugust 4, 2022Serviced my truck on time and returned it clean.Response from Fox Marquette Chevrolet
August 7, 2022Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Until the next time we meet, take care!Mark L
MARQUETTE, MI | 2021 Chevrolet SuburbanAugust 3, 2022Convenient and good communicationResponse from Fox Marquette Chevrolet
August 3, 2022Wow, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Fox Marquette ChevroletChristopher L
SAULT STE. MARIE, MI | 2022 Chevrolet TrailblazerAugust 3, 2022I was in and out quickly the service department does a great job!!Response from Fox Marquette Chevrolet
August 3, 2022It is great to hear everything was done quickly and to your satisfaction! If you have any further concerns, please give us a call. We're always happy to help!Annette G
SENEY, MI | 2022 Chevrolet ColoradoAugust 3, 2022Hunter was very good. I know I bugged him alot about my pickup. He did a great job. And I thank himResponse from Fox Marquette Chevrolet
August 3, 2022Thanks for highlighting our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!